Polygon develops custom systems, websites, automations and integrations for sales, customer service and operational challenges.
You can start with one specific need. When it makes sense, we connect acquisition, customer service and operations so information does not get lost between stages.
We structure the offer, content and navigation around one clear action — requesting a quote, booking, buying or starting a conversation — with measurement ready from launch.
The agent answers questions within the approved scope, collects the information your team needs, checks availability and hands exceptions over with the conversation history.
We connect websites, WhatsApp, spreadsheets, CRM, ERP and email so registrations, alerts and updates can move forward without repetitive manual work.
Your Company
virtual assistant • online
Hi! I’m considering solar energy for my company and would like to schedule a technical visit.
Hello! Of course, I can help schedule the visit. To estimate the size of the project, which city is the property in and approximately how much does the company pay for electricity each month?
Florianópolis. Around R$8,000 per month.
Thank you. I checked the technical calendar: Tuesday at 10:00 am or Thursday at 2:00 pm. Which do you prefer?
Thursday at 2:00 pm, please.
Visit booked for Thursday at 2:00 pm. The team has received the location, approximate bill amount and conversation history.
The agent starts the conversation, resolves what falls within its scope and recognises when a person should step in. Your team receives the context; the customer does not have to start again.
Handles slang, transcribed voice notes and questions sent across several messages.
Uses content, rules and guidance defined by the company.
Checks the calendar, presents available times and confirms the appointment.
Sends cases that need human judgement together with the conversation history.
No black box and no waiting until the end to discover what was built.
We map the objective, current process, systems involved and project constraints.
The proposal records deliverables, exclusions, timeline, investment and acceptance criteria.
You receive partial deliveries and validate decisions before we move forward.
We put the solution into operation, verify measurement, integrations and handover routes, and adjust from real usage.
That experience shows in the work, not only in the claim: written scopes, code review, automated tests, frequent deliveries and planned releases. Projects are run from Brazil, with a registered company, contract and invoice.
In the first conversation, we understand the problem and expected outcome; then you receive a proposal with a defined scope, timeline and investment.
Send a message explaining where the business currently loses time, opportunities or information. The first reply outlines a viable path, an estimated timeline and what is not worth doing yet.